The challenge
- Two device-management tools. Devices were managed in both SCCM and Intune, which doubled the team’s work.
- Outdated policy. Old GPOs had piled up, and some of them weakened security.
- Password-only sign-in. For users and admins alike.
- On-premises dependency. Domain controllers that limited flexibility and needed upkeep.
What we did together
1Devices: fully on Intune and Autopilot
All device management moved to Intune, and SCCM was retired. New computers enroll through Windows Autopilot.
The benefit: One platform instead of two. The IT team manages all 800 devices from one place. A new computer reaches the employee and sets itself up with the organization’s settings, policies and apps, without IT having to touch it.
2Hardening: old policy out, one standard in
We cleaned up the old GPOs, applied Microsoft security baselines for Windows, Defender for Endpoint and Edge, and turned on BitLocker encryption.
The benefit: Instead of settings that built up over years, with nobody sure why they were there, every device follows Microsoft’s recommendations. If a laptop is lost, its data is encrypted.
3Access: only a compliant device and a verified user get in
We set up device compliance policies and Conditional Access with MFA, compliant-device requirements and session controls.
The benefit: A leaked password is no longer enough to sign in. A device that doesn’t meet the security requirements can’t reach company data.
4Sign-in: fewer passwords, fewer helpdesk calls
We enabled self-service password reset, Windows Hello for Business with a PIN, phishing-resistant MFA for admins, and passwordless sign-in for new employees.
The benefit: Employees who forget a password reset it themselves, without calling IT. The PIN only works on the employee’s own computer, so a stolen PIN is useless anywhere else. Admin accounts, the first target of any attacker, are protected against phishing too.
5Admins: fewer of them, and a defined emergency path
Global Admins were cut to 2, and we set up break-glass emergency accounts.
The benefit: Fewer accounts with full rights means fewer openings for an attacker. And if something goes wrong, the organization can’t lock itself out.
6Apps: automatic updates
We set up automatic application updates.
The benefit: Security holes in software get closed without anyone chasing every computer.
7Infrastructure: no on-premises servers
At the end of the project we retired the domain controllers, and CET now runs cloud-only.
The benefit: No more servers to maintain, back up and patch. People work from anywhere with the same level of security, and the environment grows with the organization without buying hardware.
What changed
As the leader of the IT team within the Information Systems Department, which is committed to innovation-driven business advancement, I take pride in being the first to transition the organization to fully cloud-based management, eliminating the need for a local domain. As part of this project, we streamlined numerous systems and centralized management within a single platform, significantly easing the workload for the team and enhancing the level of service provided to employees.
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